Havertys recliner review: prices, comfort, and models
Havertys recliners are worth a look if you buy for fit, support, and service help instead of brand polish alone. The strongest case is for shoppers who want showroom guidance, delivery, and upholstery choices; the main risk is paying more for a chair whose cushion support, mechanism, or after-sale handling does not match the price.
This guide is part of our Chairs guide: types, buying and care series.
Verdict
Havertys has been in business since 1885, offers custom upholstery options, in-home design consultations, flexible financing, and delivery and setup services. That makes it a practical retailer for buyers who want guided shopping. It does not remove the core recliner risks, though: cushion sag, recline wear, delivery damage, and complaint handling can change the real cost of ownership fast.
Pros and cons
- Pros: broad recliner selection, upholstery options, and store support make fit checks easier.
- Pros: delivery and setup can reduce hassle for buyers who do not want to move a heavy chair themselves.
- Cons: review scores on third-party sites are low enough that quality control deserves scrutiny.
- Cons: service friction and slow resolution complaints can turn a small defect into a long ownership problem.
Who it’s for
Havertys recliners fit buyers who want in-store guidance, multiple upholstery paths, and a furniture-store buying process with delivery options. They are a better match for people who value retail help than for buyers who prioritize the lowest ownership risk over the buying experience.
📊 Havertys has been in business since 1885. Source: Furniture.
Specs at a glance
| Category | Havertys recliner buyer notes |
|---|---|
| Brand background | Founded in 1885; long-running furniture retailer with living room, bedroom, dining room, and other categories |
| Recliner category | Recliners are part of the assortment, alongside reclining sofas and other seating |
| Comfort positioning | Varies by model; fit matters more than the brand name |
| Construction focus | Marketing and third-party descriptions point to durable craftsmanship and furniture made with long-use in mind |
| Upholstery options | Custom upholstery options, fabric choices, and top-grain leather options may be available |
| Delivery and setup | Delivery and setup services are offered, with in-home delivery in eligible regions |
| Financing | Flexible financing options are available |
| Design help | In-home design consultations are offered |
Are Havertys recliners worth the price?
Havertys recliners are worth the price only if the model, upholstery, and delivery terms line up with your needs. The value case improves when you need guided shopping, custom fabric or leather, and in-home delivery. It weakens when the chair feels ordinary after delivery or service issues make ownership slower and costlier than expected.
Where the price makes sense
The price can make sense for buyers who want more control over finish, color, and feel than mass-market recliners usually offer. It also makes more sense if you want a store with delivery, setup, and financing instead of paying elsewhere for separate logistics.
Where the value gap shows up
The value gap shows up when the chair’s cushion support softens early, the recline mechanism loosens, or upholstery wears faster than the tag suggests. Review data matter here: ConsumerAffairs lists Havertys at 2.4 stars from 358 reviews, with 62% one-star reviews, and Sitejabber shows 2.3 stars from 45 reviews. Those numbers do not define every recliner, but they do signal caution.
How to compare price against construction and service
Compare the price against three things: the feel of the seat after a long sit, the parts that move every day, and the company’s handling of defects. Furniture.com describes Havertys as offering a wide selection of high-quality furniture and decor and says the brand is known for durable craftsmanship, but customer reports still mention product quality issues and slow complaint resolution. That split is exactly where buyer risk lives.
Who it is for
Havertys recliners suit daily sitters who want a chair they can try in person, along with shoppers who want upholstery choices and delivery support. They are a better match for people who value retail help than for buyers who prioritize the lowest ownership risk over the buying experience.
Best-fit buyer profiles
Say your living room needs a recliner for evening reading, occasional naps, and one shared seating spot, and you want fabric or leather choices that fit the room. Havertys can be a sensible short list. Suppose you are shopping for a wider chair, a firmer seat, or a smaller profile; in-store fit checks matter a lot more than brand reputation.
Who should keep looking
Heavier users, very tall buyers, and anyone who plans to recline every day for years should inspect mechanism feel, seat width, and cushion firmness with extra care. If those details are not clearly right, another retailer with clearer durability data may be the safer buy.
What works
Havertys’ strongest points are customization, guided shopping, and service convenience. Those features matter on recliners because a chair that fits your body and room well is usually more satisfying than a generic one with a familiar brand name.
Customization and buying support
Custom upholstery options help if you need the recliner to match an existing sofa, stand up to pets, or feel less formal than leather. In-home design consultations can also help you avoid a size mistake, which is important because recliners can look fine in a showroom and still overwhelm a small room at home.
Delivery and setup services reduce the burden of moving a large chair. Flexible financing can help spread the payment out, though financing does not improve the chair itself. It only changes how you pay for it.
Broader brand and category fit
Havertys is not recliner-only. It sells furniture for living rooms, bedrooms, dining rooms, and more, and online and in-store shopping are both available. That broad range matters because the recliner may be purchased as part of a full room plan rather than as a one-off impulse item.
What does not
The biggest concern is that recliner ownership costs can rise after delivery if support softens, moving parts loosen, or service response is slow. The brand’s history does not prevent those issues, and review data suggest buyers should inspect closely before and after purchase.
Cushion sag and support loss risk
Seat feel is one of the first places value can slip. A recliner that starts firm but compresses too fast stops feeling premium, and the problem is more noticeable for daily sitters than for occasional users. If you prefer a firmer seat, ask how the cushion is built and how the chair should feel after a long sit.
Mechanism wear and recline issues
The moving parts are a real risk point. Reclining mechanisms take repeated stress, and any looseness, squeak, or uneven motion can make the chair feel old sooner than expected. For a buyer who reclines several times a day, that matters more than decorative details.
Delivery damage, service friction, and warranty limits
Customer reports mention quality issues and slow complaint resolution, which can turn a delivery problem into a drawn-out ownership problem. Warranty and protection plans can help, but they rarely cover every outcome, and claims can still take time. That delay matters because a broken recliner is not an abstract defect; it is a seat you cannot use well.
Review themes to read carefully
ConsumerAffairs lists Havertys at 2.4 stars from 358 reviews and says 62% are one-star reviews. Sitejabber shows Havertys Furniture at 2.3 stars from 45 reviews. Positive themes tend to focus on looks, selection, and a smooth buying process. Complaint themes more often center on product quality, delivery damage, and slow follow-up. A Sitejabber review also says a couch developed little cloth knobs after a few months, which is a reminder to inspect upholstery closely, especially on high-friction seats and arms.
Havertys recliner buyer-risk checklist
This checklist maps the most common recliner failure points to the kind of buyer who should pay attention. Use it before checkout, not after the chair is already in your house.
Cushion sag: what to inspect before buying
- Sit in the chair for several minutes, not just a quick try.
- Check whether your hips sink lower than your knees.
- Ask how the cushion is built and whether the seat can be flipped or replaced.
- If you are over average weight or sit daily, treat early softening as a real risk.
Mechanism wear: what can fail over time
- Open and close the recliner several times.
- Listen for squeaks, uneven travel, or slack in the footrest.
- Ask whether parts are serviceable or if the whole mechanism needs replacement.
- Daily nappers and frequent recliners should give this the most weight.
Upholstery choice: what lasts longer
- Compare fabric against top-grain leather options by use case, not by looks alone.
- Choose tighter weaves or easier-clean materials if kids or pets use the room.
- Ask what kind of wear is excluded from warranty or protection plans.
- Watch for pilling, rubbing, and armrest shine on high-contact surfaces.
Delivery damage: what to document on arrival
- Inspect corners, seams, and the mechanism before the crew leaves.
- Photograph any scuffs, tears, or crushed packaging.
- Make sure setup is complete and the recliner opens fully.
- Confirm regional eligibility and timing before you order, since delivery options can vary.
Warranty friction: what to ask before checkout
- Ask what the warranty covers and what it excludes.
- Ask whether a repair or replacement is more likely for your issue.
- Ask how claims are filed and how long resolution usually takes.
- Read the protection plan terms before paying for extra coverage.
Alternatives
If Havertys feels too dependent on service outcomes, compare it with recliners that put more of the value in the chair itself and less in the store experience. The goal is not to find the fanciest label. It is to reduce the chance of paying premium money for a mediocre seat.
La-Z-Boy Coleman Power Rocking Recliner is a stronger fit for buyers who want a more clearly defined comfort story from the product page itself. The channeled tailoring, chaise seat, and legrest design point to plush support, while iClean fabric can help with stains. The downside is that power recliners can add complexity, and the $899.00 price still asks for a serious comfort check.
ROYALAY Extra Large Recliner Cushion is not a replacement for a worn-out recliner, but it can make a good chair easier to keep if your main issue is support, not mechanism failure. The memory foam and anti-slip details help address pressure and positioning, while the washable cover helps with upkeep. It will not fix sagging springs, loose frames, or a bad recline action.
Should you buy it
Buy a Havertys recliner if you want upholstery choice, delivery help, and a shopping process that includes in-home guidance. Skip it if you care more about the lowest long-term repair risk than about showroom options. The right purchase depends on model-level support, not the brand’s history alone.
Best-case buyer profiles
Havertys makes the most sense for buyers who sit daily but still want room for style choice, people who want to coordinate a recliner with other furniture, and shoppers who prefer a store that can manage delivery and setup. It is also a fit for buyers who want financing without going to a separate lender.
Buy only if these conditions are met
Buy only if the seat feels right after a long sit, the mechanism moves cleanly, the upholstery matches your use, and the delivery terms are clear. If any of those pieces are vague, the premium can disappear fast.
Skip it if your priorities are different
Skip it if you want the strongest possible durability evidence, the simplest service path, or the best chance of a problem-free ownership period. The review record does not support a no-risk buy, even if the showroom presentation is appealing.
Frequently asked questions
is havertys furniture good quality
Havertys furniture can be good quality in the sense that the brand sells a wide selection and is known for durable craftsmanship by third-party descriptions. Still, review data show quality complaints, so the answer depends heavily on the specific piece, the upholstery choice, and how carefully you inspect it.
is havertys good quality
Havertys has a long history and a broad furniture selection, but quality is not uniform across every item. For recliners, the safer view is that the brand can offer good options, yet the buyer should inspect cushion support, mechanism feel, and delivery handling before deciding.
does havertys have good furniture
Havertys does offer furniture that can suit shoppers who want style choices, custom upholstery, and store support. The main caution is that good furniture is not the same as low-risk ownership. Review complaints suggest you should verify the exact model rather than rely on the brand name alone.
what do Havertys recliner reviews say about comfort and durability
Reviews tend to split between comfort and concern. Buyers often like the look, selection, and showroom support, while complaints focus on product quality, delivery issues, and slow resolution. That pattern suggests comfort can be decent, but durability and service are the bigger risk points.
does Havertys offer reclining sofas as well as recliners
Yes. Havertys includes recliners and reclining sofas in its broader furniture assortment. That matters if you are comparing a single chair against a larger seating setup, since the same upholstery and service questions can apply to both categories.
how does Havertys handle delivery, setup, and warranty issues
Havertys offers delivery and setup services, and in-home design consultations are also available. Warranty and protection-plan handling can vary by issue, and customer reports mention slow complaint resolution, so it is wise to document delivery condition, read exclusions, and ask how claims are handled before purchase.
what are the common complaints about Havertys furniture quality
Common complaints center on product quality issues, delivery damage, and slow complaint resolution. For recliners, that translates into real ownership risk because a seat can be uncomfortable or difficult to service long after the sale is complete.
is Havertys better for style or long-term durability
Havertys leans more toward style, service, and buying support than toward a clear long-term durability edge. That does not mean the furniture is weak. It means durability depends more on the specific recliner, upholstery, and mechanism than on the brand story.
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